Stay Connected: Mobile Phones & Internet for Students in Sydney
Get connected before classes start (because offline isn't an option)
Moving to Sydney for Uni? One of the first things you need to sort is staying connected—mobile plan, internet at home, data that actually lasts the month. Whether you're an international student just landing in Australia or a local heading to Sydney Uni or UTS, getting your phone and internet set up early means you can navigate the city, register for classes, contact housemates, and stay in touch with home without the stress.
The good news? Optus at Broadway Sydney makes it easy to get connected in one visit. Here's everything students need to know about mobile plans, home internet, and staying online without blowing your budget.
Why Students Need to Get Connected Fast
You'll need a working phone and internet to:
- Register for classes and access university portals
- Communicate with housemates, lecturers, and study groups
- Navigate Sydney (maps, public transport apps, Uber)
- Apply for jobs and manage shifts
- Stay in touch with family and friends
- Access online learning platforms and submit assignments
- Use banking apps, student discounts, and QR code check-ins
The reality: You can't do Uni life without reliable connectivity. Let's get you sorted.
Getting Your Australian Mobile Number
For International Students
If you're new to Australia, getting an Australian mobile number should be one of your first tasks after landing.
What you need:
- Passport with valid student visa
- Australian address (even temporary accommodation works)
- Payment method (credit card or cash)
Options at Optus:
Prepaid Plans (No contract, pay as you go)
- Great if you're unsure how much data you'll use
- No credit checks required
- Flexibility to change plans month-to-month
- Top up online, in-store, or via the Optus app
Postpaid Plans (Monthly billing)
- Better value if you use a lot of data
- Includes phone payment plans (spread the cost of a new phone)
- May require Australian credit history or upfront payment
Starting tip: Most international students start with prepaid for the first month or two, then switch to postpaid once settled.
For Australian Students
If you're moving to Sydney from elsewhere in Australia or just need a better student plan:
What to consider:
- Data allowance (20GB+ recommended for students)
- Network coverage near campus (Optus has strong coverage near Sydney Uni, UTS, and across inner Sydney)
- International calls (if you need to call family overseas)
- Entertainment perks (music streaming, sports, etc.)
Optus student-friendly features:
- SubHub (discounted subscriptions to Spotify, Stan, and more)
- Flexible data rollover options
- 5G access in eligible areas
- International call add-ons
How Much Data Do Students Actually Need?
Here's a realistic breakdown:
Light usage (10-20GB/month):
- Mostly on campus or home Wi-Fi
- Social media, messaging, light browsing
- Occasional video streaming
Medium usage (30-50GB/month):
- Regular commuting (streaming music/podcasts)
- Social media scrolling
- Video calls with family
- Some Netflix/YouTube on the go
Heavy usage (50GB+/month):
- Daily commute with streaming
- Lots of video calls
- Mobile hotspot for laptop when out
- Gaming or heavy app usage
Student hack: Connect to campus Wi-Fi whenever possible to save data. Most universities have strong Wi-Fi across campus - take advantage of it. Or visit Broadway Sydney and use ours.
Home Internet: What Students Need
If you're renting an apartment or sharing a house, you'll need home internet for assignments, online lectures, and late-night Netflix study breaks.
Types of Home Internet
NBN (National Broadband Network)
- Most common for rentals and share houses
- Reliable speeds for multiple users
- Various speed tiers (25Mbps, 50Mbps, 100Mbps)
5G Home Internet
- No technician visit required—plug and play
- Great if you're in a short-term rental
- Fast speeds if you're in a 5G coverage area
- Optus offers 5G home internet plans
Mobile Broadband
- Portable Wi-Fi device you can take anywhere
- Good for students moving frequently
- Limited data compared to home plans
What Speed Do Students Need?
For 1-2 people: 25-50Mbps (streaming, browsing, assignments)
For 3-4 housemates: 50-100Mbps (multiple users, gaming, video calls)
For heavy users/gamers: 100Mbps+ (smooth streaming, gaming, large file downloads)
Optus NBN Plans:
- Flexible month-to-month contracts (perfect for students)
- Entertainment bundles available
- No lock-in contracts on some plans
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Mobile Phone Setup
1. Choose your plan type (prepaid vs postpaid)
2. Decide if you need a new phone (or bring your own device)
3. Visit Optus at Broadway Sydney with your ID and payment method
4. Activate your SIM (staff will help you set it up)
5. Download the My Optus app to manage your account
Time: 20-30 minutes in-store
Home Internet Setup
1. Check your address for NBN or 5G availability (ask Optus staff or check online)
2. Choose your speed tier based on housemates and usage
3. Book installation (or pick up 5G modem in-store)
4. Set up your modem (Optus provides instructions, or technician installs)
5. Connect devices and you're online
Time: Installation usually within 5-10 business days (5G home internet is instant)
International Students: Staying Connected to Home
Calling overseas:
- Optus offers international call packs to specific countries
- WhatsApp, FaceTime, and Messenger use data instead of call minutes (cheaper)
- Schedule calls when you're on Wi-Fi to save mobile data
Video calls:
- Use Zoom, FaceTime, or WhatsApp video on Wi-Fi or with unlimited data plans
- Check time zones before calling (Australia is ahead of most countries)
Messaging:
- WhatsApp, WeChat, and Messenger work perfectly in Australia
- Make sure family knows your Australian number for emergencies
Why Optus at Broadway Sydney?
Convenient location:
- Five minutes from Sydney Uni and UTS
- Right near Central Station - easy access
- Inside Broadway Sydney Shopping Centre (shop while you sort your tech)
In-store support:
- Staff help you choose the right plan
- Set up your phone and SIM on the spot
- Answer questions about coverage, data, and international options
- Troubleshoot any connection issues
One-stop setup:
- Get your mobile plan and phone
- Ask about home internet for your apartment
- Compare plans side-by-side
- Walk out connected and ready for semester
Student perks: While you're at Broadway Sydney getting connected, take advantage of:
- $16 all-day student parking
- Lunch near Sydney Uni at the food court
- Tech accessories at JB Hi-Fi (phone cases, chargers, headphones)
- Student discounts across Broadway Sydney shops
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Your Get-Connected Checklist
Before you visit Optus: ☑ Know your address (for home internet setup)
☑ Bring your ID (passport for international students, driver's license for locals)
☑ Know your budget (how much can you spend monthly?)
☑ Estimate your data usage (light, medium, heavy?)
☑ Decide if you need a new phone or bringing your own
Questions to ask in-store: ☑ What's the best plan for students?
☑ Are there student discounts or promotions?
☑ What's included (data, calls, texts, entertainment)?
☑ Is there a lock-in contract?
☑ Can I upgrade or change plans later?
☑ What's the coverage like near campus and my apartment?
Common Student Questions About Getting Connected
Do I need an Australian bank account to get a mobile plan? Not for prepaid plans. Postpaid plans usually require an Australian bank account for monthly billing.
Can I keep my overseas phone number? You'll get a new Australian number, but you can keep your international number active if your provider supports it (check roaming costs).
What if I'm only in Australia for one semester? Choose month-to-month plans with no lock-in contracts. Prepaid is also great for short stays.
Can I use my overseas phone in Australia? Yes, if it's unlocked. Optus staff can check compatibility and set you up with an Australian SIM.
How long does it take to get connected? Mobile: Instant (walk out with an active SIM). Home internet: 5-10 days for NBN installation, same-day for 5G home internet.
What happens if I run out of data? Prepaid: Your data stops until you top up. Postpaid: You may get charged for excess data or speeds may slow down (depends on your plan).
Get Connected Before Semester Starts
Staying connected isn't optional—it's essential for navigating uni life, staying in touch, and keeping up with assignments. From mobile plans that actually fit student budgets to home internet that handles multiple housemates streaming at once, Optus at Broadway Sydney has everything you need to get online fast.
Visit Optus at Broadway Sydney, sort your mobile and internet in one trip, and make the most of being five minutes from campus near Sydney Uni and UTS. The sooner you're connected, the sooner you can focus on what really matters—settling in, making friends, and smashing semester.