Centre Info and Services
Address: 1 Bay Street, Glebe, NSW 2037
Customer Service Phone: 02 8398 5620
Covid-19 Retailer Support Line: +612 9080 8800
Security Phone: 0459 444 188
Email: info@broadwaysydney.com.au
Customer Service Information
The Broadway Sydney Customer Service Desk is temporarily closed during this time. We’re still here for you. Our Customer Experience team members are here to help you with lost property, store information and all other in-centre services.
Please reach out to us at:
Phone: 02 8398 5620
Monday to Wednesday - 8am to 6pm
Thursday - 8am to 8pm
Friday - 8am to 6pm
Saturday - 9am to 5pm
Sunday - 10am to 5pm
Text: 0428 722 767
Email: info@broadwaysydney.com.au
Or via the Chat function on our website
Lost Property
Please check with our Customer Experience team for all lost property enquiries at 02 8398 5620.
Mobility Equipment and Disability Services and Facilities
Broadway Sydney has temporarily stopped our mobility equipment hire service at this time. We are busy planning new services aimed at supporting our elderly, those with mobility concerns and other vulnerable members of our community. We look forward to sharing these with you here on our website as soon as we have more information. In the meantime, please contact us if you need assistance.
Childcare Service
MindChamps is located on car park Level 2A (yellow). MindChamps Broadway offers an array of learning experiences that are tailored, top notch programs, language classes and a wide range of sports classes. There are three convenient ways to get to MindChamps:
1. Enter Bay St Car Park North & use the express lane on the right hand side & continue to Yellow Level 2A for reserved Child Care Centre Parking at the back
2. Enter through the Shopping Centre via Level 2 Dining Precinct, take the exit at the back near Din Tai Fung onto the ramp, follow the ramp into the car park and go up to Yellow Level 2A to the Child Care Centre
3. Street access from Francis Street off Glebe Point Road: walk up the ramps to Child Care Centre
Toilets and Parents Rooms
We have toilets located on the following levels:
- Lower Ground on the way to Harris Farm
- Ground Floor next to Wheel & Barrow
- Level 2 next to EB Games
- Level 2 next to Victoria's Secret
- Level 3 next to the children's play area
Disabled Toilets:
We have disabled toilets located on the following levels:
- Lower Ground on the way to Harris Farm
- Ground Floor next to Wheel & Barrow
- Level 1 next to Hype DC
- Level 2 next to Victoria's Secret
- Level 3 near Priceline
Parents Rooms:
We have parents rooms located on the following levels:
- Ground Floor next to Wheel & Barrow
- Level 2 next to Victoria's Secret
- Level 3 near Priceline
Leasing & Pop Up
Please contact us if you are interested in leasing a space or have an inquiry.
Pop Up: Bianca Jeffrey bianca.jeffrey@mirvac.com 0405 365 158
Leasing: Robert Binder robert.binder@mirvac.com 0490 123 145